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InboT

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Mar. 2022 - June 2022

With: Soomin Kim, Jihyun Um, Jiho Um


Seamless, Effortless, Mind Less. You are just a click away!
InboT is a pop-up assistant that utilizes an automated algorithm. It anticipates the user's repetitive behavior and suggests a method for organizing. It asks you if you want to repeat the action in a similar form of mail with one click.

Our team aimed to design a solution for an unorganized email inbox based on exploratory user research and usability evaluations. Through the development of insights and design requirements on how to remove obstacles that inhibit willing users from organizing their emails, we designed a proactive and customizable email organizing plug-in called InboT and constructed a prototype suitable for testing its usability in daily scenarios. InboT identifies users’ behavioral patterns and provides automated organization suggestions personalized for each user. We also present six design requirements for any inbox-organization assistance solution.

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1. Customized Suggestions
• InboT gives a customized suggestions by analyzing behavioral patterns of each user. It can also give lazy users a suggestion by recognizing laziness as another pattern.

2. Undo & History
• Pop-ups don’t get piled up but replaced by new ones.
• It prevents users from being worried or anxious.

3. See More
• For a more accurate organization process.
• Reduces distrust towards the AI’s decisions.

4. Alarm ON/OFF
• Alarm can be turned off to minimize user work disruption.


InboT wireframe
Product pitch presentation