Seamless, Effortless, Mind Less. You are just a click away!
InboT is a pop-up assistant that utilizes an automated algorithm. It anticipates the user's
repetitive behavior and suggests a method for organizing. It asks you if you want to repeat the
action in a similar form of mail with one click.
Our team aimed to design a solution for an unorganized email
inbox based on exploratory user research and usability evaluations. Through the development of
insights and design requirements on how to remove obstacles that inhibit willing users from
organizing their emails, we designed a proactive and customizable email organizing plug-in called
InboT and constructed a prototype suitable for testing its usability in daily scenarios. InboT identifies
users’ behavioral patterns and provides automated organization suggestions personalized for each
user. We also present six design requirements for any inbox-organization assistance solution.